At Innovatrix Infotech, we aim for complete client satisfaction. However, we understand that project circumstances may change. Our cancellation and refund policies are outlined below.
1. Project Cancellation
- Cancellation must be formally requested in writing via email.
- If the project is canceled before any work has begun, a full refund will be issued.
- If the project is canceled after work has commenced, partial refunds may be issued based on work completed.
2. Refund Policy
- No refunds will be issued once the project has been completed and delivered.
- Refunds for digital marketing or recurring services will be reviewed case-by-case and prorated if applicable.
3. Non-Refundable Fees
- Domain registration, third-party tools, software licenses, and consultation fees are non-refundable.
4. Dispute Resolution
For any disputes, please reach out to us at [info@innovatrixinfotech.com]. We will aim to resolve all matters amicably and promptly.